Privacy Policy of serdac.asia

Last updated: 2025-08-24. This Privacy Policy explains how Oak & Iron Workshop (“we”, “us”, “our”) collects, uses, discloses and safeguards personal data when you visit or use the website serdac.asia. By accessing or using the site, you consent to the practices described in this notice.

1. Introduction & Scope

This document sets out the privacy standards we apply to all processing activities carried out on serdac.asia. The policy covers visitors, leads who submit forms, and clients who engage our services in the United Kingdom. We comply with the UK GDPR, the EU GDPR where applicable, and the California Consumer Privacy Act (CCPA). Where terms are not defined here, they have the meaning given in the relevant regulation.

2. Data We Collect

Personal data you provide: name, email address, phone number, company details, project information and free‑text messages submitted via forms. For bookings or paid projects we may request billing details (no card numbers are stored on serdac.asia).

Technical data: IP address, device type, browser version, time zone, approximate location, referring/exit pages and clickstream. This information is captured through server logs and analytics cookies.

Cookies and similar technologies: we use essential cookies for security and session management; analytics cookies for measuring traffic; and advertising cookies for interest‑based ads. See our Cookies Policy for full details.

3. How We Use Data

• to provide and improve the services offered via serdac.asia;
• to respond to enquiries, schedule site visits, and prepare quotes;
• to personalise content and remember preferences;
• to measure site performance and detect fraud or abuse;
• to deliver and cap frequency of advertising, including via Google Ads;
• to meet legal obligations and enforce agreements.

4. Sharing with Third Parties

We only disclose personal data where necessary. Typical categories include analytics providers (e.g., Google Analytics with IP masking), advertising networks (Google Ads, Meta Ads) for conversion measurement, payment or invoicing platforms, and professional advisors. We require third parties to protect data in line with this policy and applicable law. We do not sell personal information in the common understanding of that term.

5. Third‑Party Services

Our site may include tags from Google Analytics, Google Ads, and social networks. These providers may set cookies and collect usage data in aggregated and pseudonymous form. For Google Analytics we enable data retention controls, IP anonymisation and user deletion requests. Links to third‑party sites are provided for convenience; we are not responsible for their content or privacy practices.

6. Storage & Security

Data is stored in the UK or EEA data centres with reputable providers. We apply layered security: encrypted transport (HTTPS), access controls, least‑privilege principles, and regular backups. While no method is entirely secure, we continually assess risks and implement safeguards appropriate to the nature of the data processed on serdac.asia.

7. Your Rights

UK/EU residents have rights of access, rectification, erasure, restriction, portability and objection. California residents have rights to know, delete and opt out of certain sharing under the CCPA. You can exercise these rights by contacting us using the details below. We will verify your identity before fulfilling a request and respond within the required timeframes. You may also withdraw consent for non‑essential cookies at any time via the cookies settings page.

8. Children

Our services are intended for adults. We do not knowingly collect personal data from children under 13. If you believe a child has provided personal data via serdac.asia, please contact us so that we can take appropriate action.

9. Policy Changes

We may update this notice to reflect changes in law, technology or our operations. The “Last updated” date will be revised accordingly. Significant changes will be communicated on serdac.asia or by email where feasible.

10. Contact

Controller: Oak & Iron Workshop. Address: 18 Farringdon Rd, London EC1M 3HY, London, United Kingdom. Telephone: +44 20 3880 1246. Email: hello@serdac.asia. Postal requests should be marked “Privacy Request — serdac.asia”.

By continuing to use serdac.asia, you acknowledge that you have read and agree to this Privacy Policy.